Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
The current production time is listed on each listing. This does not include weekends or shipping times. By upgrading your shipping, this does not rush your order and will still be shipped out within this time frame.
Any piece that is personalized or custom CANNOT be returned. If there is a mistake that was made by me and is different from what you ordered, I will replace the piece immediately with the correct one.
Each order will come in a gift box and packaged without the receipt.
Some small items and add-ons will come in a poly bag inside a padded envelope.
If you need your item ASAP, please send me a message BEFORE ever ordering. I only offer rush orders during curtain times of the year and only on certain styles.
There will be an additional fee for this service and will be determined before you place your order.